TERMS AND CONDITIONS

Acceptance of terms

1. About us

The White Post Farm online store is currently managed by StoneHeart Media, digital partners of White Post Farm. 

2. Accessing our Service

Access to the services is permitted on a temporary basis, and we reserve the right to withdraw or amend the services we provide through the site without notice. We will not be liable if for any reason any of the Services are unavailable at any time or for any period.

It is your responsibility to ensure that all information (including your name and address) you upload to the site, is correct and accurate. Ensure that you check all information before making a purchase.

3. Intellectual property rights

We own, or are the licensee to, all names, trademarks, artwork and final designs included in the online store. Including the White Post Farm logo, Monthly Harvest logo, animal characters and Monthly Harvest colour palette design. 

Any unlaw, unauthorised reproduction of any of the above will be address following legal processes of cease and desist.

4. Description of service

The purpose of the White Post Farm online store is to retail merchandise designed and produced by White Post Farm and Stoneheart media. No third party artifacts will be retailed or resold here. 

5. Disclaimers 

We currently use Royal Mail as our delivery service and are unable to accept any liability for their speed or quality of service. 

6. Payment methods

We currently only use a third party payment service, Paypal. Please take note of their terms and conditions.

We cannot accept any responsibility for any transaction issues occurring within Paypal. 

7. Returns

If you wish to discuss or organise a return, replacement or refund of an item purchased through the site, please contact hq@stoneheartmedia.co.uk

Only the value of the physical products will be refunded. P&P will not be refunded.